topic Re: Sky Go Stuck on initial screen in Sky Go

Sky Go Stuck on initial screen

R_Padge — Fri, 11 Apr 2025 12:47:57 GMT

Downloaded the latest app for my PC. Gets stuck on the first downloading update screen and nothing else happens. Doesn't work at all. Same result on my laptop.

Re: Sky Go Stuck on initial screen

caesarome — Fri, 11 Apr 2025 12:50:23 GMT

@R_Padge

Mine updated yesterday as it was the first time used it and from when it started to update to me be able to use it was about 6 or 7 minutes so have you tried leaving it for a while to see what happens or have you already done this ?

Re: Sky Go Stuck on initial screen

R_Padge — Fri, 11 Apr 2025 13:12:31 GMT

I will try again and see.

Re: Sky Go Stuck on initial screen

R_Padge — Fri, 11 Apr 2025 13:53:04 GMT

No joy, literally just does nothing. Downloading update message forever.

Re: Sky Go Stuck on initial screen

R_Padge — Fri, 11 Apr 2025 14:41:14 GMT

Fixed it!

Right click the SkyGo shortcut > properties > compatibility

CHECK the boxes "Run as administrator" AND the box beneath that says "Register this Program for Restart".
Click Apply.

Then on re-launch the windows firewall pop up apeared (which I allowed) and it logged me in as normal.

So far so good!