Sky Go crashes on Windows 11

big+al+51 — Sun, 06 Apr 2025 16:57:55 GMT

Trying to load Sky Go on a windows 11 Laptop , there is an error page that is on screen for less than 2 seconds and then goes to allow cookies page and then crashes.

I have re-set the laptop which got me to the sign in page then crashed

I have taken off Firewalls and Antimallaware software in case this was a problem

I have tried running this an Administrator - no luck

I am running out of ideas

Happy to look any any other suggestions as it seems that this is a topic that has been a longstanding problem

At this stage I am happy to try anything!

Re: Sky Go crashes on Windows 11

Addie15 — Mon, 07 Apr 2025 09:32:51 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Re: Sky Go crashes on Windows 11 in Sky Go

Sky Go crashes on Windows 11

Re: Sky Go crashes on Windows 11