https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942322#M144386 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4357969">@VS7</a>&nbsp;</P> <P>Do you have a VPN installed or are you using the private relay function perhaps ?</P> Fri, 21 Mar 2025 16:45:18 GMT caesarome 2025-03-21T16:45:18Z https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942267#M144383 <P>Hi I keep getting error code 9 when I try to watch sky on my iPad &nbsp;via sky go app</P><P>&nbsp;ive tried the advice of deleting/reinstalling the sky go app, turning my iPad on and off / disconnecting and reconnecting wifi etc - several times and nothing works - very frustrating - any ideas please ?&nbsp;</P> Fri, 21 Mar 2025 15:56:54 GMT https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942267#M144383 VS7 2025-03-21T15:56:54Z https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942322#M144386 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4357969">@VS7</a>&nbsp;</P> <P>Do you have a VPN installed or are you using the private relay function perhaps ?</P> Fri, 21 Mar 2025 16:45:18 GMT https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942322#M144386 caesarome 2025-03-21T16:45:18Z https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942379#M144387 <P>Hi it's off the vpn&nbsp;</P> Fri, 21 Mar 2025 17:34:49 GMT https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942379#M144387 VS7 2025-03-21T17:34:49Z https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942476#M144403 <P>Now you have turned the VPN off&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4357969">@VS7</a>&nbsp;try deleting the app, rebooting your ipad then installing the Sky Go app again.</P> Fri, 21 Mar 2025 19:34:21 GMT https://helpforum.sky.com/t5/Sky-Go/Error-code-9/m-p/4942476#M144403 caesarome 2025-03-21T19:34:21Z