topic Sky go not working offline in Sky Go

Sky go not working offline

Ian+L444674 — Tue, 18 Mar 2025 07:44:26 GMT

I've download some stuff on sky go on iPad to watch on the move , but sky go won't open unless there's a internet connection- it doesn't get past the blue loading screen. Have tried deleting app and reinstalling, rebooting iPad but problem persists. If I connect iPad to phone and there's an internet connection it works. Is there a fix? It used to work fine.

Re: Sky go not working offline

Looby2020 — Tue, 18 Mar 2025 08:06:02 GMT

I can access sky go on my phone no problem, but on my tablet it won't load the channel. Says needs authorised and to check internet connection. Is there an issue with tablets androids.

Re: Sky go not working offline

caesarome — Tue, 18 Mar 2025 09:45:37 GMT

@Ian+L444674

From what you have said the only way to get it working is by making sure it has an internet connection.

@Looby2020

If you are using a VPN it will need disabling before you will be able to use the Sky Go app.

Re: Sky go not working offline

Ian+L444674 — Tue, 18 Mar 2025 21:01:22 GMT

Thanks for answers but they don't answer the question 🙂. It works fine when online (even with a vpn) but won't start when offline. It used to start when offline. Now it doesn't . My wife's version works on her iPad when it is off line and she can watch downloaded shows . Anyone know how to fix?