SkyGo (again)

DavidMcK1 — Mon, 10 Mar 2025 11:47:26 GMT

Hi folks, I'm really sorry as this is probably the millionth message about SkyGo issues. I promise I have looked at the other threads but I'm at my wits end as I can't seem to resolve my issue.

It's the same as what others have been reporting but I'll describe my situation.

I was running Catalina on my Macbook Pro and my SkyGo app was working fine. Then it stopped working - jus wouldn't open from the app any longer - bounced in the dock and then disappeared. I assumed this was due to Sky no longer supporting Catalina (that's what I read anyway). So I upgraded to Sequoia (fresh HD install as I wanted to clean up my HD anyway) and that was fine. Today I tried to install SkyGo again (downloaded the installer from Sky website) and the app loads fine but once again when I try to open it then it just bounces in the dock again and disappers - nothing opens.

Can someone please help as I have spent ages trying to sort this issue out.

Many thanks.

Kind regards,

David.

Re: SkyGo (again)

charlesleclerc — Wed, 12 Mar 2025 09:19:12 GMT

Same problem with Sequoia 15.3.1. I downloaded and installed SkyGo but when i launch the app it bounces on the dock and does not start.

Tried this (https://helpforum.sky.com/t5/Sky-Go/Sky-Go-still-not-working-on-Macbook-Pro-with-Sequoia/td-p/4814787) but didnt work.

The only folder for Sky Go is "com.bskyb.skygoplayer" and contains two empty folders.

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SkyGo (again)

Re: SkyGo (again)