topic Re: Watch sky cinema on iPad with sky glass in Sky Go

Need a PIN code to download

ShorehamNick — Fri, 08 Nov 2024 23:00:58 GMT

Before I can download anything on Sky go, it says I need to set up a device pin, despite following the instructions there does not appear to be ant option to do this , can you send me a link to directly go to the page needed

thanks

Re: Need a PIN code to download

caesarome — Sat, 09 Nov 2024 05:45:26 GMT

@ShorehamNick

Try this link:

https://www.sky.com/productsettings/tv/parental-controls

Re: Need a PIN code to download

Supertramp1 — Sat, 09 Nov 2024 08:03:43 GMT

This worked! Thanks

Re: Need a PIN code to download

ShorehamNick — Sat, 09 Nov 2024 13:30:54 GMT

Brilliant that worked a treat

can now download to iPad

thank you so much

Re: Need a PIN code to download

Kc40 — Mon, 30 Dec 2024 13:09:51 GMT

Thank you so much!! I have tried for over an hour with various links in the site that do not work. Very much appreciate your time 🙂

Re: Need a PIN code to download

BenBrinkworth — Wed, 26 Feb 2025 21:15:39 GMT

Thank you for this post - is someone able to provide feedback to Sky that the advice and links from the app don't take you to this link and so it's impossible to fix unless you happen across this post. Both the links in the mobile app and windows app take you to the same incorrect link: www.sky.com/devicepin

Watch sky cinema on iPad with sky glass

Dixiebelle — Sat, 08 Mar 2025 14:04:48 GMT

I have Sky glass and I can now watch Sky channels on my iPad but when I want to watch a film it says I need to use my pin! Thanks fine but it doesn't give me the opportunity to enter it! Any ideas please!

Re: Watch sky cinema on iPad with sky glass

Anonymous — Sat, 08 Mar 2025 14:20:41 GMT

What's the exact message it says, just so we're all on the same page?

Re: Watch sky cinema on iPad with sky glass

Dixiebelle — Sat, 08 Mar 2025 14:22:29 GMT

I can download sky on my iPad but sky cinema I need my pin but there's nowhere to insert it! I have Sky glass

Re: Watch sky cinema on iPad with sky glass

lettice — Sat, 08 Mar 2025 14:47:41 GMT

Try as it says there, click on the following link and check your parental controls;

https://www.sky.com/productsettings/tv/parental-controls

Re: Watch sky cinema on iPad with sky glass

TimmyBGood — Sat, 08 Mar 2025 14:38:31 GMT

@Dixiebelle

https://www.sky.com/help/articles/your-pin-sky-go

Re: Watch sky cinema on iPad with sky glass

lettice — Sat, 08 Mar 2025 14:48:08 GMT

Have moved your post to the Sky Go section and this similar thread as the answered post should answer the issue.

Re: Need a PIN code to download

Dixiebelle — Sat, 08 Mar 2025 14:58:15 GMT

I can't get Sky go on Glass! After TV it goes to Sky Go Devices ... opens the screen with Mamage your Sky TV Devices then..

Device Name

Device Information

....no way to enter Parental Controls

thank you for any help!

Re: Need a PIN code to download

Anonymous — Sat, 08 Mar 2025 15:00:41 GMT

On a web browser can you go to https://www.sky.com/productsettings/tv/parental-controls?