topic Unable to manage Sky Go devices in Sky Go

Unable to manage Sky Go devices

Keeley+Pickering — Sat, 22 Feb 2025 21:36:15 GMT

Hi,

I am no longer able to manage devices for my Sky Go account across any platform either via the app or website.

I keep getting the error message "This page is restricted"

I have changed my password also but this hasn't made any difference.

I need to delete old devices in order to use new ones & seem unable to resolve this issue.

caesarome — Sat, 22 Feb 2025 22:20:41 GMT

@Keeley+Pickering wrote:

I need to delete old devices in order to use new ones & seem unable to resolve this issue.

You don't actually need to do this because when you register a new device it will automatically remove the oldest unused device.

Keeley+Pickering — Sat, 22 Feb 2025 23:16:17 GMT

Thank you for your reply this will resolve my issue it would seem as the older devices are the ones I wish to remove.