topic Re: error code PFE9903 in Sky Go

error code PFE9903

pipsue — Sun, 16 Feb 2025 14:25:40 GMT

keep gettin a message to say that i am running software capable of capturing video, to carry on watching i must turn off all capturing functions but to contact customer services and quote error code PFE9903.

Re: error code PFE9903

Annie+UK — Sun, 16 Feb 2025 14:34:50 GMT

@pipsue wrote:

keep gettin a message to say that i am running software capable of capturing video, to carry on watching i must turn off all capturing functions but to contact customer services and quote error code PFE9903.

So have you identified this software and stopped it whilst using Sky Go?

What device/OS are you using?

Re: error code PFE9903

caesarome — Sun, 16 Feb 2025 16:06:08 GMT

@pipsue

On your PC or Mac make sure background programs like the snipping tool is closed.