https://helpforum.sky.com/t5/Sky-Go/Access-to-recordings-deco-mesh/m-p/4905962#M143349 <P>Hi all. Please can you help me</P><P>&nbsp;</P><P>i have sky Q, with a main box and two mini boxes. &nbsp;I have sky fibre broadband but use a Deco S7 mesh system for my home. &nbsp;The main sky q box and both mini boxes are hardwired into a node of the deco mesh system with the sky Wi-Fi switched off</P><P>on the router, main box and mini boxes.</P><P>&nbsp;</P><P>mostly it works fine - but I'm unable to access recordings on sky Go throughout most of the house - with the app saying "unable to find sky box" other than if I am in the shed at the end of my garden where I have one of the two mini boxes. Then I am able to access the recordings and use a phone as a remote. I can understand that the deco system may not allow the functionality. But it seems odd that I can access to the service in one part of the house and not another.&nbsp;<BR /><BR /><BR /></P><P>anyone out there have any ideas what could be causing this?&nbsp;<BR /><BR /></P><P>any help would be appreciated. Thank you&nbsp;</P> Sun, 09 Feb 2025 15:41:38 GMT PabloLeone 2025-02-09T15:41:38Z https://helpforum.sky.com/t5/Sky-Go/Access-to-recordings-deco-mesh/m-p/4905962#M143349 <P>Hi all. Please can you help me</P><P>&nbsp;</P><P>i have sky Q, with a main box and two mini boxes. &nbsp;I have sky fibre broadband but use a Deco S7 mesh system for my home. &nbsp;The main sky q box and both mini boxes are hardwired into a node of the deco mesh system with the sky Wi-Fi switched off</P><P>on the router, main box and mini boxes.</P><P>&nbsp;</P><P>mostly it works fine - but I'm unable to access recordings on sky Go throughout most of the house - with the app saying "unable to find sky box" other than if I am in the shed at the end of my garden where I have one of the two mini boxes. Then I am able to access the recordings and use a phone as a remote. I can understand that the deco system may not allow the functionality. But it seems odd that I can access to the service in one part of the house and not another.&nbsp;<BR /><BR /><BR /></P><P>anyone out there have any ideas what could be causing this?&nbsp;<BR /><BR /></P><P>any help would be appreciated. Thank you&nbsp;</P> Sun, 09 Feb 2025 15:41:38 GMT https://helpforum.sky.com/t5/Sky-Go/Access-to-recordings-deco-mesh/m-p/4905962#M143349 PabloLeone 2025-02-09T15:41:38Z