topic Re: Sky Go no Recordings tab on Macbook Air in Sky Go

Sky Go no Recordings tab on Macbook Air

escapeman — Wed, 05 Feb 2025 10:43:59 GMT

I am having issues with my Sky Go App. The Recordings tab has disappeared from the app. It is however still showing on my iPhone.

After lengthy conversations with technical support they claim that the Recordings tab has been removed from the app - and that the only way you can watch recordings is to download them when they will then show in the Downloads tab. They claimed customers wanted this.

This is total insanity.

I can't search for my recordings in the app so have no idea how I would record any to watch away from home.

Any ideas?

Thanks

Robert

Re: Sky Go no Recordings tab on Macbook Air

Tom-W19 — Thu, 06 Feb 2025 09:01:55 GMT

Hi @escapeman

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Go no Recordings tab on Macbook Air

Jezzz — Tue, 30 Sep 2025 21:36:29 GMT

I have encountered the same problem.

Were you able to fix it?

Re: Sky Go no Recordings tab on Macbook Air

caesarome — Tue, 30 Sep 2025 21:54:44 GMT

@Jezzz

Do you still have multiscreen on your subscription ?