topic Re: Sky go in Sky Go

Sky go

Ch61 — Sun, 12 Jan 2025 20:25:35 GMT

When I try to log in it says I need to upgrade

Re: Sky go

caesarome — Sun, 12 Jan 2025 20:27:06 GMT

@Ch61

How long have you been a Sky TV customer ?

What TV service di you have from Sky, so Sky Q, Glass or Stream ?

What device are you using Sky Go on ?

Re: Sky go

Ch61 — Sun, 12 Jan 2025 20:28:06 GMT

I have sky stream and am trying to log into sky go on an iphone

Re: Sky go

Ch61 — Sun, 12 Jan 2025 20:29:51 GMT

Have had sky for years but recently moved house and moved to virgin media for a few weeks and then went back to sky

Re: Sky go

caesarome — Sun, 12 Jan 2025 21:44:23 GMT

@Ch61

Before cancelling did you have Sky Q, the reason I ask is did you return as a new customer (if so you would need to set up a new ID to use) or did you continue with your account from before.