topic Re: Unable to access any content in Sky Go

Unable to access any content

SKhan1 — Tue, 07 Jan 2025 02:02:53 GMT

Error that says "sorry something went wrong to watch this content please upgrade your subscription" appears when attempting to watch any channel on the app including Sky Sports despite me having a subscription and basic channels such as ITV, Channel 4. Has occured randomly after New Years, having worked seamlessly for the last month prior.

Re: Unable to access any content

caesarome — Tue, 07 Jan 2025 09:42:31 GMT

@SKhan1

Give this a try:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Unable to access any content

Unhappy14 — Wed, 08 Jan 2025 14:30:39 GMT

Hi fir the past 10 days. Cannot get the multi coloured screen in the TV. No schedule. Before that it said there was no Internet signal yet broadband and the telephone were fine an d the lights were green in the router.

Re: Unable to access any content

caesarome — Wed, 08 Jan 2025 16:17:58 GMT

@Unhappy14

This topic is about Sky Go so what Sky box do you have, is it a Sky+ one or a Sky Q box ?

Re: Unable to access any content

SKhan1 — Wed, 08 Jan 2025 18:43:00 GMT

Unfortunately doesn't help me