Sky Go error 9012 MacBook Pro

TK81 — Sat, 04 Jan 2025 10:50:24 GMT

Sky Go will load and I can see all the shows and TV Guide. But when I choose to watch a program, the advert plays and then the error message appears.

I have updated my OS

I have cleared cache asnd history

I have tried in both beta and production settings

I have logged in with someobe else account details

I have rung sky but they do not have a solution

It works on my phone.

Please can anyone suggest anything new I can try? TIA

Re: Sky Go error 9012 MacBook Pro

Greenfingers001 — Sun, 05 Jan 2025 08:51:32 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Sky Go error 9012 MacBook Pro in Sky Go

Sky Go error 9012 MacBook Pro

Re: Sky Go error 9012 MacBook Pro