topic Re: Sky go devices in Sky Go

Sky go devices

Sw30 — Mon, 16 Dec 2024 22:15:20 GMT

I keep getting devices listed that I do not have which is stopping me connecting.

I have changed my password and deleted them but they keep reappearing.

Is there anyway of blocking them?

Re: Sky go devices

caesarome — Mon, 16 Dec 2024 22:21:47 GMT

@Sw30

First change your password:

https://skyid.sky.com/resetpassword/

Then go to this link:

https://skyid.sky.com/authorise/manage

If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off!

Re: Sky go devices

Sw30 — Mon, 16 Dec 2024 22:32:49 GMT

I had already changed my password and disconnected the devices but they reappeared

Hopefully the 2nd part of of your reply will do the trick.

Thank you