topic Re: windows 11 in Sky Go

windows 11

dvd1 — Thu, 12 Dec 2024 23:06:09 GMT

sky go i cant get to work on windows 11

Re: windows 11

Lisa-P1987 — Fri, 13 Dec 2024 13:15:17 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: windows 11

Mark39 — Sat, 14 Dec 2024 16:21:01 GMT

@dvd1 I had the same problem with Sky Go on Windows 11. Go opened briefly, then displayed an error. After trying a lot iof different solutions, none of which made any difference, I used the Registry cleanup tool which is included with CCleaner as I've always found CCleaner to be reliable. If you want to try it, it's at your own risk - tinkering with the Registry can brick your PC/laptop! Be sure to backup the Registry first.

If Sky's messaging team invite you to an online chat, see what they say first, as they may have another solution that I'm not familiar with.