topic Picture quality issues watching Discovery HD on Sky Go apps in Sky Go

Picture quality issues watching Discovery HD on Sky Go apps

paul772 — Wed, 11 Dec 2024 09:25:52 GMT

Anyone else getting these lines across the pictue watching Discovery HD on Sky Go?

Picture is OK on Sky Q box but get these lines on all the Sky Go apps for Mac, iPad, iPhone and AppleTV

Re: Picture quality issues watching Discovery HD on Sky Go apps

Mr+Flibbles+86 — Thu, 12 Dec 2024 10:12:45 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Picture quality issues watching Discovery HD on Sky Go apps

Addie15 — Sat, 14 Dec 2024 11:10:11 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.