topic Re: Mrs A Wheatley in Sky Go

Mrs A Wheatley

Happy61 — Fri, 06 Dec 2024 19:00:36 GMT

My sky go app has not worked since 17/9/24 and still Is not have rung up on 2 occasions you saying it is a technical fault, surely by now this should of been ressolved by now.

I look forward to hearing from you about this problem soon and about compensation for the inconvenience I've had

Re: Mrs A Wheatley

Annie+UK — Fri, 06 Dec 2024 19:14:53 GMT

This forum is primarily customer-to-customer help

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: Mrs A Wheatley

caesarome — Fri, 06 Dec 2024 20:02:49 GMT

@Happy61

What device is the app installed on ?

What is happening when you go to use it ?

Re: Mrs A Wheatley

Wilsonftct — Sat, 07 Dec 2024 05:33:30 GMT

When it happens to me I delete the app turn the phone off and on and if I can clean the cookies then re download it's helped me x