topic Re: Sky Go App doesn't work on Sequoia in Sky Go

Sky Go App doesn't work on Sequoia

jonnypvfc — Sun, 01 Dec 2024 16:26:55 GMT

I opened Sky Go on my mac book today, and it needed an update. After this, it just boucned. I've uninstalled and reinstalled but still no joy. Any ideas on the fix?

Re: Sky Go App doesn't work on Sequoia

Lisa-P1987 — Mon, 02 Dec 2024 11:14:52 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Go App doesn't work on Sequoia

Tom-W19 — Thu, 05 Dec 2024 14:14:54 GMT

Hi @jonnypvfc

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Re: Sky Go App doesn't work on Sequoia

jonnypvfc — Sat, 07 Dec 2024 15:23:59 GMT

Can we re open the case please!

Re: Sky Go App doesn't work on Sequoia

Greenfingers001 — Sat, 07 Dec 2024 16:11:46 GMT

Hi there, I’ve re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147