topic Error code: 1410 in Sky Go

Error code: 1410

stiffyboy — Fri, 29 Nov 2024 19:21:31 GMT

I am logged into Sky Go on my PC, with my correct details. I have a subscription to Sky F1. I'm getting the message

"You need the relevant Sky TV subscription to watch this show.

Code: 1410"
I have uninstalled the app, re-installed it accepting cookies, again using my correct details.
To no avail.
Getting really fed up with this as it happens too often.

Re: Error code: 1410

caesarome — Fri, 29 Nov 2024 19:34:04 GMT

@stiffyboy

Is the F1 channel the only one you are seeing the 1410 error on ?

Re: Error code: 1410

stiffyboy — Fri, 29 Nov 2024 20:48:10 GMT

Well, I just started the app for about the 5th time this evening and it works as it should. Albeit several hours too late to watch the Sprint Quali!
F1 is the ONLY reason I have Sky. I do not watch TV at any other time.
Why does this regularly happen? It seems to be more trouble than it's worth.