topic Re: Sky Go ARM version for new Qualcomm devices. in Sky Go

Sky Go ARM version for new Qualcomm devices.

7zarkie7 — Sat, 29 Jun 2024 09:24:48 GMT

Hi,

I have one of the new Windows 11 Arm laptops , can we please get a build of Sky Go for this platform, all the other streaming services work fine, so no excuse for Sky not to have one (and the current app does not work).

Mark

Re: Sky Go ARM version for new Qualcomm devices.

Annie+UK — Sat, 29 Jun 2024 10:01:06 GMT

Windows is supposed to run x86 code on ARM so you should be badgering Microsoft.

I doubt Sky want to support a tiny tiny tiny fraction of Windows users with an entire new architecture and all the expense involved

Re: Sky Go ARM version for new Qualcomm devices.

7zarkie7 — Sat, 29 Jun 2024 10:37:41 GMT

It does but where there is complex DRM and other things going on then it becomes a lot harder. I think it is likely there will be a lot a more users picking up Arm devices based on the performance and battery life of this device. So I am getting my request in early 🙂 I can easily see the number of ARM devices being greater than the number of Apple Silicon devices and we have a native build for that. Thanks for replying 🙂

Mark

Re: Sky Go ARM version for new Qualcomm devices.

Annie+UK — Sat, 29 Jun 2024 10:44:49 GMT

I run on Raspberry Pi's here (have done for several years) and don't see Sky GO becoming available for ARM Linux any time soon either 😞

Re: Sky Go ARM version for new Qualcomm devices.

7zarkie7 — Sat, 29 Jun 2024 10:46:33 GMT

I love my Raspberry Pi's, yeah I don't see that happening either. We can only hope !

Re: Sky Go ARM version for new Qualcomm devices.

TimmyBGood — Sun, 30 Jun 2024 07:26:49 GMT

@7zarkie7 wrote:

all the other streaming services work fine, so no excuse for Sky not to have one

'All the other streaming services' are app-only, so they really do have to work. Sky is a hardware platform, primarily delivering service to Sky+ and Sky Q boxes, Glass television sets and Stream pucks, with Go delivery very much as an add-on.

Re: Sky Go ARM version for new Qualcomm devices.

7zarkie7 — Sun, 30 Jun 2024 07:29:19 GMT

"All the other streaming services' are app-only, so they really do have to work. Sky is a hardware platform, primarily delivering service to Sky+ and Sky Q boxes, Glass television sets and Stream pucks, with Go delivery very much as an add-on."

Who actively promote being able to watch your TV on the go 🙂 - without Go I would cancel , i would have no need of it. Perhaps I am an edge case though.

Mark

Re: Sky Go ARM version for new Qualcomm devices.

AlbertoBizzini — Fri, 23 Aug 2024 05:57:15 GMT

I solved, check this thread:

https://answers.microsoft.com/it-it/windows/forum/windows_11-performance/sky-go-per-windows-non-funziona-su-processore-arm/fbb4106e-399a-463d-95f2-af019a43d543?utm_source=pocket_saves

it's in italian, but basically:

Ecco la traduzione in inglese:

"SkyGO can work on ARM; I use it on Surface Pro X with SQ2. You need to go to the properties of the SkyGO app, and in the Compatibility tab, click on ARM Emulation at the bottom and check the box at the top of the window that opens."

Re: Sky Go ARM version for new Qualcomm devices.

Jamrg — Fri, 30 Aug 2024 22:17:14 GMT

Brilliant, thanks. This fixed Sky Go for me on a new Surface Laptop running Snapdragon X Plus.

Right Click SkyGo.exe | Properties | Compatibility (tab) | Change Emulation Settings | Tick "Hide x64 Emulation Capability (x86 apps only)"

With this ticked in "Default" Emulation mode, it's working perfectly 🙂

Re: Sky Go ARM version for new Qualcomm devices.

KarloNovak — Wed, 13 Nov 2024 00:36:42 GMT

Grazie mille; una soluzione ottimo!

Re: Sky Go ARM version for new Qualcomm devices.

KarloNovak — Wed, 13 Nov 2024 00:45:49 GMT

I just bought a new Samsung Galaxy Book4 Edge and it has a Snapdragon X Elite X1E-84-100 processor, and I have been tearing my hair out. But what's worrying is neither of the two Sky operatives I spoke to had any clue that the solution was to tick the ARM emulation box! Perhaps more understandably, the Samsung support person I spoke suggested changing the broad compatability issues but to no avail. But hopefully more people will gravitate to this solution. Thanks very much.

Re: Sky Go ARM version for new Qualcomm devices.

mmm57 — Mon, 09 Dec 2024 10:42:39 GMT

Worked for me, Galaxy Edge 4.

Thanks,

Much appreciated.

(Removed)

Moderator note: Removed Inappropriate comment

Re: Sky Go ARM version for new Qualcomm devices.

mmm57 — Tue, 10 Dec 2024 11:26:47 GMT

Further to above, SkyGo does work on my Samsung Galaxy edge 4 after checking the indicated box, but is very slow to react to on screen buttons ie sound bar, TV Guide, etc and locks up ocassionally.

Does anyone else have any ideas on the emulation front, have tried several of the available check boxes and no apparent improvement?

Thanks

Re: Sky Go ARM version for new Qualcomm devices.

mmm57 — Thu, 12 Dec 2024 07:59:41 GMT

Hi All,

Do you all still have SkyGo working perfectly?

On my Samsung Galaxy Edge 4 it works on the first programme I select, but I can not use the onscreen buttons or go back. If I do so I can not change programme and have to restart SkyGo and select the new programme.

I was wondering if this was specific to my PC or has occurred after an update to Win 11/PC?

Thanks

Re: Sky Go ARM version for new Qualcomm devices.

mmm57 — Thu, 12 Dec 2024 12:38:08 GMT

Messaged Jamrg from the messages above and he confirmed that his SkyGo is exhibiting similar issues after the recent Windows 11 ARM/Laptop updates. SkyGo is still usable, as in I can watch a programme with limited/not available or greatly delayed controls and hanging up if I go back to the guide which requires a restart. But for me not a great experience.

Most providers are producing Win11 ARM versions of their Apps/Programs and looking at my laptop practically all programs are ARM native.

Hopefully Sky can get around to following on, as it looks as though Windows on ARM will become a lot more popular, my laptop runs cool (fan seldom cuts in) and has very good battery life (in excess of 14 hours).

Re: Sky Go ARM version for new Qualcomm devices.

Annie+UK — Thu, 12 Dec 2024 12:49:09 GMT

It's likely that Microsofts x86 translation layer is the cause of the issues as I don't think Sky have a native ARM version of Sky Go for Windows

Re: Sky Go ARM version for new Qualcomm devices.

mmm57 — Thu, 12 Dec 2024 12:51:23 GMT

If you read my reply that's what I said.

Thanks

Re: Sky Go ARM version for new Qualcomm devices.

OwenRoberts — Tue, 31 Dec 2024 13:40:19 GMT

How do you get to the properties of the skygo app?

Re: Sky Go ARM version for new Qualcomm devices.

mmm57 — Tue, 31 Dec 2024 13:49:09 GMT

As per Jamrg's previous post:

"Right Click SkyGo.exe | Properties | Compatibility (tab) | Change Emulation Settings | Tick "Hide x64 Emulation Capability (x86 apps only)"

This only works partially, hopefully a version that that either works in X86 translation or a native ARM version will be forthcoming.

Re: Sky Go ARM version for new Qualcomm devices.

Gabrielpi — Wed, 12 Mar 2025 17:07:59 GMT

I have a ne Microsoft Surface Pro 11 and I tried many times to make it work following the advice of this thread but without success, it kept crashing when I was on the log in screen. Then, for some reasons, I thought to try running the app as an administrator and it dd work.