topic Re: Sky Go - No Internet Connection - FALSE in Sky Go

Sky Go - No Internet Connection - FALSE

EddieX — Mon, 11 Nov 2024 10:07:34 GMT

SkyGo app, running, WiFi and Win 11 laptop

It keeps reporting "No internet connection" which is incorrect

Does anyone have any suggestions please?

Re: Sky Go - No Internet Connection - FALSE

caesarome — Mon, 11 Nov 2024 10:13:53 GMT

I suppose you have rebooted your laptop after closing Sky Go down first ?

If so have you tried disabling the Wi-Fi connection, closing down and reloading the Sky Go app and after it has finished loading wait a few minutes before turning on the Wi-Fi again ?

Re: Sky Go - No Internet Connection - FALSE

EddieX — Mon, 11 Nov 2024 10:20:58 GMT

Hi-Caesarome,

Yes all the usual re-boots laptop/router.

Firewall + Antivirus disabled

Services ie Netflix work fine via Firefox browser - its just SkyGo I hve an issue with