topic Re: Cannot view Sky Go on IPad. in Sky Go

Cannot view Sky Go on IPad.

Russ1498 — Tue, 29 Oct 2024 22:02:12 GMT

Cannot view sky go on iPad in my house. System says everything ok with sky connectivity and bb speed etc.

error message is asking me to update subscriptions in sky app/tv?

also says tgat problem with Wi-Fi connection on occasion. Anytelse getting this?

Greenfingers001 — Wed, 30 Oct 2024 10:47:39 GMT

Hi there @Russ1498 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

ANH3 — Wed, 30 Oct 2024 15:22:01 GMT

Same issue with iPad and Samsung phone both ok till 24th then both cut out. Sky CystomrrvSvcs no help referred me to high street repair shop!

Tom-W19 — Fri, 01 Nov 2024 11:03:57 GMT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.