topic Re: Watch sky go abroad in Sky Go

Watch sky go abroad

Herm1 — Wed, 23 Oct 2024 17:41:15 GMT

I live in Ireland and have Sky and want to watch it in other EU countries whilst on holiday but I get an error message about not being able to watch Sky Go outside of the UK.

Re: Watch sky go abroad

SKY1992bf — Wed, 23 Oct 2024 17:43:24 GMT

@Herm1 This occurs when sky thinks your registered postcode is a uk one rather than Ireland

Re: Watch sky go abroad

Herm1 — Wed, 23 Oct 2024 17:52:41 GMT

Any ideas how I can fix this?

Re: Watch sky go abroad

SKY1992bf — Wed, 23 Oct 2024 18:23:21 GMT

@Herm1 wrote:
Any ideas how I can fix this?

@Herm1 you can't whilst your away , you will need to use it back home again first

Taken from here:

https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs-roi

If you’ve been watching Sky abroad for more than 30 days, you’ll need to watch again in the ROI to regain access to watch abroad, as we need to check you’re still a resident.

Re: Watch sky go abroad

Herm1 — Wed, 23 Oct 2024 20:16:40 GMT

Thanks, but that doesn't really help as I only left Ireland yesterday!

Re: Watch sky go abroad

SKY1992bf — Wed, 23 Oct 2024 20:22:42 GMT

@Herm1 When was the last time you used sky go at home as I believe that plays a part in registering your permanent residence

Re: Watch sky go abroad

Herm1 — Wed, 23 Oct 2024 22:00:51 GMT

Understood, don't use Sky Go at home as have Sky TV. Will use it when I get home . Thanks for the info 😊