topic Re: I have no channels , in Sky Go

I have no channels ,

DebT7 — Wed, 09 Oct 2024 09:46:22 GMT

I have no TV channels. Since the storms a week or two ago they have not worked since. Internet is fine as I can get my apps to.work like Netflix and YouTube but no TV channels.

There is no satellite singnal

Re: I have no channels ,

Annie+UK — Wed, 09 Oct 2024 10:10:40 GMT

@DebT7 wrote:

I have no TV channels. Since the storms a week or two ago they have not worked since. Internet is fine as I can get my apps to.work like Netflix and YouTube but no TV channels.

There is no satellite singnal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Re: I have no channels ,

DebT7 — Wed, 09 Oct 2024 10:04:02 GMT

Also I'm on fibre so no dish

Re: I have no channels ,

MarkGoldsmith — Wed, 09 Oct 2024 10:48:16 GMT

You have posted this in the Sky Go area of the forum, which is an app and has nothing to do with a satellite signal.

Which Sky TV service do you have? (Sky HD+, Sky Q, etc)

Re: I have no channels ,

DebT7 — Thu, 10 Oct 2024 23:00:36 GMT

Oh ok sorry , didn't realise there was difference

Re: I have no channels ,

caesarome — Fri, 11 Oct 2024 04:42:00 GMT

No problem @DebT7 , if you can let us know what TV service you have then we can move this for you,