topic Re: Sky go and sky sports n in Sky Go

Sky go and sky sports not working

Paul+Burgess — Tue, 01 Oct 2024 22:02:17 GMT

So just recently my sky go stopped working keeps coming up code 17c.2 and also try to watch sky sports + app and nothing working either called sky help line I'm told technical support team are aware

it's day 3 and I'm still waiting

weird thing is when watch anything through my WiFi it all works fine

so is it mobile network?
has anyone else had the same problem?

I'm with sky mobile and I'm on unlimited data picking up 5G

rebooted phone and I'm now on iOS 18

also reinstalled sky go and sky sports

but nothing is work from my mobile network

Re: Sky go and sky sports not working

caesarome — Wed, 02 Oct 2024 08:50:28 GMT

Are youusing a VPN because if you are it will need disabling to use either of these Sky apps.

Re: Sky go and sky sports n

Paul+Burgess — Wed, 02 Oct 2024 12:00:55 GMT

No VPN used

Re: Sky go and sky sports not working

caesarome — Wed, 02 Oct 2024 12:07:07 GMT

@Paul+Burgess wrote:

but nothing is work from my mobile network

Does it work if connected to Wifi ?

Re: Sky go and sky sports not working

Paul+Burgess — Wed, 02 Oct 2024 15:22:04 GMT

Yes it does that's what makes me think it's a network issue

but strange that it's affecting mine only