Sky Go has REALLY BIG problems with Windows 11

Cindy+Maloney — Mon, 30 Sep 2024 17:17:13 GMT

Sky Go Desktop app has really bad problems with Windows 11. For weeks now, I have been getting multiple app crashes and error messages pop up before it even loads.

When it eventually opens, I am lucky if it loads. It either gets stuck on a black screen, blue screen or play sign screen and never loads. Sometimes i do have success, but even then I get awful screen tearing on live streams.

I've tried both production and beta version (Although to install the beta version, I had to find a direct link to and old beta version and let it update. If I switched from production to beta in app to try and update, it just hung and pegged all of my download bandwidth untill I killed the process)

Complete uninstall/reinstall

Fresh Windows install

Support have been utterly useless and just giving the same troubleshooting steps each time.

How can an app be developed so badly by a company that take hundreds of pounds of each individiual subscriber on yearly basis?

Re: Sky Go has REALLY BIG problems with Windows 11

Cindy+Maloney — Mon, 30 Sep 2024 17:31:38 GMT

@KevNewMedia You seem to be the only Sky employee that reviews this forum. I see multiple reports of the same issues but no updates around investigation or fix.

Can you look into this please?

topic Re: Sky Go has REALLY BIG problems with Windows 11 in Sky Go

Sky Go has REALLY BIG problems with Windows 11

Re: Sky Go has REALLY BIG problems with Windows 11