topic When trying to watch a sky sports channel on sky go on windows the error code PFE code 9004 in Sky Go

When trying to watch a sky sports channel on sky go on windows the error code PFE code 9004

swfan — Mon, 23 Sep 2024 07:40:40 GMT

When trying to watch a sky sports channel on sky go on windows the error code PFE code 9004.. Itv works. Catch up sky sports prog works. I can't see a satisfactory reply from sky experts what to do to resolve this?

Re: When trying to watch a sky sports channel on sky go on windows the error code PFE code 9004

caesarome — Mon, 23 Sep 2024 08:40:58 GMT

@swfan

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies are not instant.

Re: When trying to watch a sky sports channel on sky go on windows the error code PFE code 9004

Greenfingers001 — Mon, 23 Sep 2024 09:00:33 GMT

Thanks for escalating this. We’ve sent @swfan an invite to chat.