topic Re: Sky is currently unavailable. Please try again later. Code: 1304 in Sky Go

Sky is currently unavailable. Please try again later. Code: 1304

Averyit91 — Sat, 21 Sep 2024 11:54:46 GMT

I am a paying Sky customer but can't watch Sky on my phone or my laptop using the app... Why is this?

Re: Sky is currently unavailable. Please try again later. Code: 1304

caesarome — Sat, 21 Sep 2024 12:33:34 GMT

Before we can even start to help you will need to tell us what is happening ?

Re: Sky is currently unavailable. Please try again later. Code: 1304

Averyit91 — Sat, 21 Sep 2024 13:18:38 GMT

I am trying to log in on my mobile phone to watch game of thrones... but it says "because of technical issues you can't watch this channel right now." I think tried to log in on my computer, which worked but when I try to play any program it gives me the 1304 error code. How can I fix this? Feels a bit silly that I can't watch sky go on the go...

Re: Sky is currently unavailable. Please try again later. Code: 1304

caesarome — Sat, 21 Sep 2024 15:35:16 GMT

Do you have a TV subscription from Sky ?

If you do try signing out of the app and then back into it.

Make sure you are logged in with the correct ID/email

Go to skyid.sky.com/signin/skycomlinked and enter details when it asks for your postcode. Account info will then be activated so try Sky Go again.

Re: Sky is currently unavailable. Please try again later. Code: 1304

Averyit91 — Sat, 21 Sep 2024 17:25:21 GMT

I do yes. I have Sky Ultimate TV - Sky Entertainment with Netflix. Recently purchase but it has worked previously (ok) and doesn't anymore. I have tried logging out and back in on 2 different devices but still no luck. In all honesty I'm thinking about going back to my separate Netflix and now tv entertainment accounts as this has been nothing but problems...