Discussion topic:I keep recieveing error code: PFE 4001 on my PC Sky Go app

mintribe — Thu, 19 Sep 2024 11:50:46 GMT

this error has stopped me using Sky Go on my PC please can you fix it

Re: Discussion topic:I keep recieveing error code: PFE 4001 on my PC Sky Go app

caesarome — Thu, 19 Sep 2024 12:18:45 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

Re: Discussion topic:I keep recieveing error code: PFE 4001 on my PC Sky Go app

Addie15 — Thu, 19 Sep 2024 13:18:37 GMT

Hi there! Thank you for escalating this. We have sent an invite to @mintribe.

topic Re: Discussion topic:I keep recieveing error code: PFE 4001 on my PC Sky Go app in Sky Go

Discussion topic:I keep recieveing error code: PFE 4001 on my PC Sky Go app

Re: Discussion topic:I keep recieveing error code: PFE 4001 on my PC Sky Go app

Re: Discussion topic:I keep recieveing error code: PFE 4001 on my PC Sky Go app