SKYGO FPE 9012 on MacBook Resolved

maa1962 — Wed, 11 Sep 2024 21:16:00 GMT

I have had this issue on my Mac Book and reached out to tech support. The guy on the call tried to help but admitted he was a Windows expert and we failed to resolve the issue on the call.

I have just now resolved it myself by finding the hidden Cisco folder and deleting the contents of the sub folders and the folder itself.

As I am not overly familiar with MAC from a technical perspective , (I use Windows in my job), I used the following method from a google search:

To show hidden files on a Mac, you can use the keyboard shortcut Command + Shift + . (period) in Finder: Open Finder by clicking the Finder icon in the dock

Navigate to the folder where you want to find hidden files

Press Command + Shift + . (period) to make hidden files visible

To hide the files again, press Command + Shift + . (period) again

Hope this helps you get the issue resolved.

Regs,

Cky

Re: SKYGO FPE 9012 on MacBook Resolved

FMartin — Sat, 14 Sep 2024 06:44:59 GMT

MacintoshHD > Users > *Your account* > .synamedia > VideoGuard

I deleted this whole folder, re-installed SkyGo and it is now working.

topic SKYGO FPE 9012 on MacBook Resolved in Sky Go

SKYGO FPE 9012 on MacBook Resolved

Re: SKYGO FPE 9012 on MacBook Resolved