topic Re: Xbox Error e07282b0 on Sky Broadband in Sky Go

Xbox Error e07282b0 on Sky Broadband

YYW — Fri, 30 Aug 2024 19:37:46 GMT

Hi,

I'm getting the error message "Sorry but there was a problem playing the selected video, please try again. Please try again later. (e07282b0)"

It was working perfectly fine until today when my new Sky Broadband package was installed and activated.

The app also fine when I'm connected through a separate 5G hotspot so I suspect it may be Sky Broadband related.

I am getting the error on both Xbox One and Xbox Series S.

Could someone please escalate to a private chat?

Thanks,

YYW

Re: Xbox Error e07282b0 on Sky Broadband

caesarome — Fri, 30 Aug 2024 20:46:25 GMT

It might be worth try this:

https://helpforum.sky.com/t5/Sky-Go/Error-e07282b0-xbox-skygo/m-p/4575392/highlight/true#M133058

Re: Xbox Error e07282b0 on Sky Broadband

YYW — Sat, 31 Aug 2024 08:06:18 GMT

Thanks for the reply @caesarome.

I can confirm I've tried the troubleshooting steps from Daniel-F but unfortunately the problem still persists.

Specifically, I have tried using a wired connection, changing the Wifi channel, resetting my router, restarting my router, and reinstalling the app on my Xbox.

I can also confirm this impacts all live channels and all on demand content.

Thanks,

YYW