topic Sky go app is not in the app store in Sky Go

Sky go app is not in the app store

magpie0 — Tue, 27 Aug 2024 21:06:14 GMT

I have a new ipad. I've searched fror the sky go app in the (apple) app store but it doesn't show up.

Re: Sky go app is not in the app store

caesarome — Tue, 27 Aug 2024 21:18:03 GMT

Do you get the iPad from a UK supplier ?

Re: Sky go app is not in the app store

magpie0 — Tue, 27 Aug 2024 21:21:25 GMT

yes. From Currys

Re: Sky go app is not in the app store

caesarome — Tue, 27 Aug 2024 21:31:14 GMT

Odd as when I search on mine I see search results for both Sky Go and Sky Go for ipad.

Does this link work for you when selecting the IOS option:

https://www.sky.com/pages/sky-go/download-the-app

Re: Sky go app is not in the app store

magpie0 — Tue, 27 Aug 2024 21:37:19 GMT

Thanks. I've just tried it and it just brings up a plain, white, box.

Re: Sky go app is not in the app store

magpie0 — Tue, 27 Aug 2024 21:42:00 GMT

It's as if it tried to bring up the installation page, but it's just plain white.

Re: Sky go app is not in the app store

caesarome — Wed, 28 Aug 2024 04:46:03 GMT

There are a few things to try here:

https://discussions.apple.com/thread/4432570?sortBy=rank

Re: Sky go app is not in the app store

magpie0 — Wed, 28 Aug 2024 11:07:39 GMT

Many thanks for your help here.

However, despite setting up the ipad choosing location as United Kingdom, the location in the Media & Purchases (within my Apple ID profile) was showing as United States!

After changing this to UK, and inputting a payment method, it's all ok now.