topic Logging into sky go in Sky Go

Logging into sky go

SGrocott — Fri, 16 Aug 2024 16:29:17 GMT

I am not able to sign into sky go on my iPhone. I have successfully logged in on my Xbox so I'm not sure how to fix the issue. I have uninstalled the app reinstalled. Restarted my phone. Closed the app down multiple times. Can anyone help me please

Re: Logging into sky go

caesarome — Fri, 16 Aug 2024 18:29:25 GMT

Try signing out of the app then reboot your device and the sign back into the app.

If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Logging into sky go

SGrocott — Sat, 17 Aug 2024 08:35:11 GMT

I can't even sign in it doesn't let me so I don't know how I'm meant to sign out.

I set up a sky id and it's linked to my account so I don't understand why I can't log into sky go.

Re: Logging into sky go

swarbzy97 — Tue, 19 Nov 2024 13:30:09 GMT

Did you manage to fix this issue? I'm having the exact same problem and can't find any answers.