topic Re: Sky go black screen but i have sound / plays the adverts but not the programme on Win 11 in Sky Go

Sky go black screen but i have sound / plays the adverts but not the programme on Win 11

Feclez — Wed, 14 Aug 2024 14:26:58 GMT

As Subject states.

I have done everything to try and fix this.
Re-installed Sky Go, turn pc off/on etc reset router

I called on phone and adviser was like its your PC, no it is not my PC coz i can watch adverts on the app all day long but i cant watch a programme.

All i get is a persistent black screen with the sound of what ever programme i am wanting to watch.

Re: Sky go black screen but i have sound / plays the adverts but not the programme on Win 11

caesarome — Wed, 14 Aug 2024 15:16:06 GMT

@Feclez

When the blank screen loads up try putting your cursor on one of the corners of it and then try dragging it to make it bigger to see if that then loads up Sky Go.

Re: Sky go black screen but i have sound / plays the adverts but not the programme on Win 11

Feclez — Wed, 14 Aug 2024 15:38:15 GMT

That dont work