topic Re: Unable to login into SkyGo app..password is correct in Sky Go

Unable to login into SkyGo app..password is correct

Annie1583 — Tue, 14 May 2024 19:27:10 GMT

I'm trying to login into SkyGo app on android.. have correct password and username.

Have uninstall and reinstalled app, have reset phone.

Removed all devices connected to SkyGo....still nothing.

Driving me craaaaaazzy.

Help pweeeeeease

caesarome — Tue, 14 May 2024 20:50:00 GMT

What does it say when you try to login to the app ?

How long have you been a Sky TV customer ?

Have you left Sky in the past and been away for 18 month or more then returned ?

Annie1583 — Tue, 14 May 2024 21:13:23 GMT

It makes me enter in characters that are blurred.. then says it doesn't recognise username password.

Been with Sky for years .. always had same package with SkyGo too

caesarome — Tue, 14 May 2024 21:31:07 GMT

Have you tried the password you have logged into here to see if will accept that one ?

Failing that you could try resetting it:

Bluediva — Fri, 09 Aug 2024 16:23:39 GMT

This says the link is broken so still not able to reset or access sky go

caesarome — Fri, 09 Aug 2024 16:32:29 GMT

The link is working fine for me so it isn't broken so if you can't access it try using a different web browser.