topic Re: Sky kids app going on 10 june in Sky Go

Sky kids app going on 10 june

Neel+Morjaria — Thu, 30 May 2024 18:04:18 GMT

The Sky Kids app says it will be decommissioned on the 10th of June and to use the Sky Go app.

I do not understand why this decision was made as there is no kids profile settings in the Sky Go app meaning a child can very easily click on something that is not age appropriate, especially given the home screen cannot be changed.

In addition there are adverts on Sky Go which can take you to websites outside of the app.

Does anyone have any further information on this?

Re: Sky kids app going on 10 june

caesarome — Thu, 30 May 2024 18:30:48 GMT

@Neel+Morjaria wrote:

Does anyone have any further information on this?

What more information do you want as all we know is what you have posted in that the kids app is closing on the date you have posted.

Re: Sky Kids app closing on 10th June

Owen201 — Thu, 30 May 2024 18:31:47 GMT

@Neel+Morjaria

There are certain parental controls you can be set up

Please review https://www.sky.com/help/articles/sky-go-parental-settings

Please also note : Restrictions can’t be applied to live TV on Sky Go unless a show has an age certification. Some programmes also have a mandatory PIN that you won’t be able to disable due to adult content.

Disclaimer :

I am not a sky employee I will only provide support in the forum and will not respond to Pms

Re: Sky kids app going on 10 june

Neel+Morjaria — Thu, 30 May 2024 18:49:50 GMT

Will the sky go app be upgraded to have a kids profile similar to netflix/disney/prime?

Are there any restrictions that can be added to the app?

Is there a way for only the kids programs to only have adverts that are linked to the video in the same way that they are in the sky kids app?

Re: Sky kids app going on 10 june

caesarome — Thu, 30 May 2024 18:55:43 GMT

@Neel+Morjaria wrote:

Will the sky go app be upgraded to have a kids profile similar to netflix/disney/prime?

No idea as Sky haven't announced any plans along those lines.

@Neel+Morjaria wrote:

Are there any restrictions that can be added to the app?

See the post above by @Neel+Morjaria

You can also set a pin for selected content. If it is not connected to a Sky Q box then the Sky Go pin can be set here:

https://www.sky.com/manage/tv/manage-devices/change-pin

@Neel+Morjaria wrote:

Is there a way for only the kids programs to only have adverts that are linked to the video in the same way that they are in the sky kids app?

That isn't something us customers have any say on.

Re: Sky kids app going on 10 june

TwinMummy2020 — Fri, 31 May 2024 21:13:53 GMT

I have just seen this on our kindle app & totally agree with you. I am really annoyed and disappointed.

With Sky Kids it is easy to navigate for my children to use.

Re: Sky kids app going on 10 june

MyRomeo — Sat, 01 Jun 2024 18:39:11 GMT

Just came here to say how disapointed i am by this decision. Not only is this a huge reason for paying the kids sub, its also super safe for little ones. Using the sky go app is not a reasonable alternative, offers an unfriendly UI for kids, no profiles and no support on older ipads.

hugely disappointed by this decision.

Re: Sky kids app going on 10 june

Tom223 — Sun, 02 Jun 2024 20:09:39 GMT

Absolutely ridiculous that they are getting rid of the Sky kids app.
No point downloading sky go on their tablets because you cannot oversee the parental control.

Sky seriously need to rethink this poor decision.

Re: Sky kids app going on 10 june

TimmyBGood — Sun, 02 Jun 2024 20:30:36 GMT

@Tom223 wrote:

Sky seriously need to rethink this poor decision.

That's unlikely: there would have been agreement at senior management level (or potentially even up at Comcast) for such a closure, probably on financial grounds.

Re: Sky kids app going on 10 june

Ant0606 — Fri, 07 Jun 2024 09:33:25 GMT

Where do all the games go as well 🤯 my little one is gutted

Re: Sky kids app going on 10 june

Tim20241 — Fri, 07 Jun 2024 17:58:14 GMT

Totally agree with comments here as SKY GO is not fit for kids currently.

Terrible idea to shutdown the kids app without a suitable replacement that offers the same settings.

Re: Sky kids app going on 10 june

Paul143 — Sat, 08 Jun 2024 19:29:24 GMT

Hello, sorry to say your kid is gutted by the closure of the Sky Kids app. The following games on the Sky Kids app will be playable on my Sky Glass TV:

Neon Pillars (Sky Kids)
Prince Ivandoe - The Sword Pursuit (Cartoon Network)
Cupcake Bake (Sky Kids)
Patty Pile-Up (NickToons)
Disc Jump (Sky Kids)
Batwheels Crate Escape (Cartoonito)
Food Hop (Sky Kids)
Smoothie Counter (Sky Kids)
Ben 10 Quiz (Cartoon Network)
Funfair Frenzy (Cartoon Network)
Paddington's Party (Nick Jr)
Dinosaurs Quiz (Sky Kids)
Pip and Posy Let's Play (Sky Kids)
Buddy Float (Sky Kids)
Tunnel Jam (Sky Kids)
Swing Skills (Nickelodeon)
Sandwich Stack (Boomerang)
Mustard O'Mine (NickToons)
Tom Gates Brilliant Game (Sky Kids)
Obki Saves the Planet (Sky Kids)
What's the Catch? (Boomerang)
Gumball Quiz (Cartoon Network)
Space Quiz (Sky Kids)
Minibeasts Quiz (Sky Kids)
Match 3 (Sky Kids)
Blue's Clues and You (Nick Jr)
Teen Titans Go Quiz (Cartoon Network)
Paw Patrol Quiz (Nick Jr)
Paint Pals (Sky Kids)
SpongeBob SquarePants Quiz (NickToons)
Cat Rescue (Cartoon Network)
Gumball Skater Stax (Cartoon Network)
We Baby Bears Quiz (Cartoon Network)
Peppa Pig Quiz (Nick Jr)
Jellystone Quiz (Cartoon Network)
Adventure Time Quiz (Cartoon Network)
World Quiz (Sky Kids)

Re: Sky kids app going on 10 june

MG13 — Sun, 09 Jun 2024 09:26:29 GMT

But can any of these be accessed on Sky Go

or other apps so they can be used on devices?

Re: Sky kids app going on 10 june

Paul143 — Sun, 09 Jun 2024 18:42:33 GMT

@MG13

Sorry, Sky Go can only do video content as far as I know, sorry.

Re: Sky kids app going on 10 june

Ali+Oldfield — Mon, 10 Jun 2024 16:37:40 GMT

This is ridiculous. My children love the app they can pick what they want, when they want it. Now they have to download and wait. Oh and adverts!

Re: Sky kids app going on 10 june

Nuend0 — Mon, 10 Jun 2024 20:22:36 GMT

Loosing the games is a major problem.

Our 3yr old loved them, and got really upset when the app wouldn't work tonight.

She's going to be gutted not having this on her tablet now.

The Sky Go app, not having games, is f'n pointless :@

Re: Sky kids app going on 10 june

Nuend0 — Mon, 10 Jun 2024 20:30:57 GMT

Yet another in the growing list of reasons to cancel this overpriced crap service

Re: Sky kids app going on 10 june

Lee180 — Mon, 10 Jun 2024 20:54:50 GMT

Agreed what a shame they are getting rid of Sky Kids. It was a great interface for children and safe for them to explore independently.

Now presumably they can only access anything when you are within distance of your sky box and tonight to view something on her tablet it also said it was downloading to our sky box, which we didn't need it to.

I set the profile to be tailored to kids and on the main screen still got lots of not age appropriate content.

At least my daughter is a bit older and can navigate the app but this doesn't work for younger ones.

I do hope something else is in the pipeline???

Re: Sky kids app going on 10 june

Alice.... — Mon, 10 Jun 2024 21:13:58 GMT

I'm also very annoyed the kids app is gone

Re: Sky kids app going on 10 june

marcasper — Tue, 11 Jun 2024 17:59:39 GMT

Absolute joke Sky. I bet they havent discounted customer accounts for a lesser service. To be honest, sky kids was one of the main reasons ive stuck with sky as my kids use it all the time in a safe age appropriate environment. Maybe time to move on from these rip off jokers. 👋