topic SkyGo not launching in Sky Go

SkyGo not launching

Catcher — Fri, 26 Jul 2024 16:49:50 GMT

Has anyone found an answer to this?

Re: SkyGo not launching

Annie+UK — Fri, 26 Jul 2024 16:54:23 GMT

Which device? any extra detail can help

Re: SkyGo not launching

Catcher — Fri, 26 Jul 2024 17:46:05 GMT

Windows 10 laptop, Re=installed severaH times. Hope that helps

Re: SkyGo not launching

jestersdead — Sat, 27 Jul 2024 10:51:21 GMT

Same issue on a Mac Book Pro (M3, 18Gb, OS Sonoma 14.5)

Delete app, Run installer, App "starts" on task bar, but no window comes up. Doesn't even show "Sky Go" in the title / menu bar. Force quit shows the app is running... and yet nothing.

Re: SkyGo not launching

Catcher — Sat, 27 Jul 2024 11:13:33 GMT

I did reply with more detail but no answer

Re: SkyGo not launching

jestersdead — Sat, 27 Jul 2024 13:59:42 GMT

I found a fix for my mac - move the app and disconnect my docking station

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-macOS-app-does-not-open-after-latest-update/td-p/4650130/page/12