topic Sky Go error on ipad & iphone - error 50-2 - reinstalled app on both still error in Sky Go

Sky Go error on ipad & iphone - error 50-2 - reinstalled app on both still error

Crazycatlady66 — Mon, 22 Jul 2024 16:17:26 GMT

Sky Go has stopped working on both my iPad and iPhone, kept getting error 50-2 so reinstalled app on both, now keep getting error 'Your device needs to be authorised. Please ensure it's connected to the internet and try again'. It is connected and nothing has changed, not sure what the issue is?

Re: Sky Go error on ipad & iphone - error 50-2 - reinstalled app on both still error

caesarome — Mon, 22 Jul 2024 18:41:20 GMT

Try deleting the app, turning off Wifi on each device, rebooting them then enabling Wifi again before installing the Sky Go app to see what happens after you log back in.

Re: Sky Go error on ipad & iphone - error 50-2 - reinstalled app on both still error

Crazycatlady66 — Mon, 22 Jul 2024 18:55:11 GMT

Thanks, looks like it was VPN issue, my Sky emails also wouldn't work, but are now fingers crossed it stays that way!