topic Re: Sky q sky go in Sky Go

Sky q sky go

Mistymoomoo — Tue, 16 Jul 2024 13:09:45 GMT

Can't connect to sky go from my mobile

Re: Sky q sky go

caesarome — Tue, 16 Jul 2024 15:12:07 GMT

What is happening when you login to the Sky Go app on your mobile as you haven't said ?

Re: Sky q sky go

Mistymoomoo — Tue, 16 Jul 2024 19:04:05 GMT

It says I need to upgrade but I've got skysport cinema every thing

Re: Sky q sky go

caesarome — Tue, 16 Jul 2024 19:10:51 GMT

Have you ever left Sky then returned ?

IF not does going through this help:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Sky q sky go

Mistymoomoo — Tue, 16 Jul 2024 19:54:52 GMT

No was supposed to go to sky stream but cancelled still got Q box nothing changed

Re: Sky q sky go

caesarome — Tue, 16 Jul 2024 21:22:45 GMT

@Mistymoomoo

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

Re: Sky q sky go

Addie15 — Wed, 17 Jul 2024 10:03:47 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Mistymoomoo.