https://helpforum.sky.com/t5/Sky-Go/Problem-with-sky-go/m-p/4688686#M136275 <P>Hi there I have an active sky subscription which I've had for about a year now I downloaded sky Go and it tells me to log in which I do and then it tells me that I do not have an active subscription to activate sky Go so can someone please explain why this is happening</P> Wed, 10 Jul 2024 01:27:06 GMT Allan801 2024-07-10T01:27:06Z https://helpforum.sky.com/t5/Sky-Go/Problem-with-sky-go/m-p/4688686#M136275 <P>Hi there I have an active sky subscription which I've had for about a year now I downloaded sky Go and it tells me to log in which I do and then it tells me that I do not have an active subscription to activate sky Go so can someone please explain why this is happening</P> Wed, 10 Jul 2024 01:27:06 GMT https://helpforum.sky.com/t5/Sky-Go/Problem-with-sky-go/m-p/4688686#M136275 Allan801 2024-07-10T01:27:06Z https://helpforum.sky.com/t5/Sky-Go/Problem-with-sky-go/m-p/4688832#M136286 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3996815">@Allan801</a>&nbsp;</P> <P>When you joined Sky a year ago were you a new customer or had you left sometime in the past then returned, if the answer is no then try this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Wed, 10 Jul 2024 08:49:28 GMT https://helpforum.sky.com/t5/Sky-Go/Problem-with-sky-go/m-p/4688832#M136286 caesarome 2024-07-10T08:49:28Z