https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-working/m-p/4679278#M135975 <P>Hi, for some unknown reason my iPad no longer works with sky go, seem to get the tv guide up, but when I click on live channels I get a message which reads "sorry something went wrong your device needs to be authorised, please ensure it's connected to the internet and try again "</P><P>both phone and iPad have no internet issues&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>can anyone help. I've also gone through the sky recommend steps of deleting app and re downloading it with no success&nbsp;</P> Fri, 28 Jun 2024 16:32:38 GMT philsom 2024-06-28T16:32:38Z https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-working/m-p/4679278#M135975 <P>Hi, for some unknown reason my iPad no longer works with sky go, seem to get the tv guide up, but when I click on live channels I get a message which reads "sorry something went wrong your device needs to be authorised, please ensure it's connected to the internet and try again "</P><P>both phone and iPad have no internet issues&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>can anyone help. I've also gone through the sky recommend steps of deleting app and re downloading it with no success&nbsp;</P> Fri, 28 Jun 2024 16:32:38 GMT https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-working/m-p/4679278#M135975 philsom 2024-06-28T16:32:38Z https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-working/m-p/4679290#M135976 <P>Sorted. Turned VPN off.</P> Fri, 28 Jun 2024 16:48:52 GMT https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-working/m-p/4679290#M135976 philsom 2024-06-28T16:48:52Z