topic Re: Sky go wont download any programmes in Sky Go

Sky go wont download any programmes

JoRed — Mon, 24 Jun 2024 17:05:48 GMT

Trying to download programmes to my Android phone. Keep getting the same error message

caesarome — Mon, 24 Jun 2024 18:26:55 GMT

Do you have Sky Go Extra on your account ?

JoRed — Mon, 24 Jun 2024 19:11:41 GMT

Yes I do. I was logged in and able to watch live tv. I was connected to the box, I just couldn't download anything

caesarome — Mon, 24 Jun 2024 19:30:03 GMT

@JoRed wrote:

I was connected to the box, I just couldn't download anything

Do you mean you were trying to download something from your Sky Q box, if so multiscreen is need for that so do you have this ?

JoRed — Mon, 24 Jun 2024 19:39:04 GMT

I do have multi screen too. However I was just trying to download a programme to my phone ready for me to watch on the train tomorrow.

JoRed — Mon, 24 Jun 2024 20:54:36 GMT

I've sorted it out. Uninstalled the app, restarted phone, reinstalled app and signed back in again. Working perfectly now.