topic Re: Sky go not working on PS5 in Sky Go

Sky go not working on PS5

Mark676 — Mon, 03 Jun 2024 18:26:49 GMT

Hi, I am having an issue with sky go on my PS5, it says I need sky go extra is this not already included within my package? If not is it possible to add it?

Re: Sky go not working on PS5

Annie+UK — Mon, 03 Jun 2024 18:37:11 GMT

Check your online account to see what packages you subscribe to, if it's not there then phone Sky to see what they can do for you

Re: Sky go not working on PS5

MarkGoldsmith — Mon, 03 Jun 2024 18:39:04 GMT

I believe its only included by default if you have multiroom.

If you don't have multiroom then you need to call Sky to add Sky Go Extra to stream via a games console.

Re: Sky go not working on PS5

caesarome — Mon, 03 Jun 2024 18:44:54 GMT

@MarkGoldsmith wrote:

I believe its only included by default if you have multiroom.

I'm not sure it is included by default so if you do have multiscreen then you will need to call Sky to get it added, otherwise @Mark676 what TV service do you have ?