topic Sky go not showing recordings selection in Sky Go

Sky go not showing recordings selection

markfairburn — Sat, 01 Jun 2024 16:55:40 GMT

I have a new tablet and have connected to my Sky Q but where you normally see the recordings selection at bottom of the screen, it is not there. It is still available on other devices but not on the new tablet even though you can still watch Sky channels and even set to record a program via Sky go. I believe this has been an issue before but even after resetting everything I am still not able to resolve.

Re: Sky go not showing recordings selection

caesarome — Sat, 01 Jun 2024 18:32:32 GMT

@markfairburn wrote:
even though you can still watch Sky channels and even set to record a program via Sky go.

You can watch programs and set recordings without the app being connected to your Sky Q box.

So you have rebooted your Sky Q box and rebooted your broadband router ?

Re: Sky go not showing recordings selection

markfairburn — Sat, 01 Jun 2024 18:37:41 GMT

Hi, yes I have rebooted sky box and the router. Haven't had an issue before as normally when you watch a programme on sky go, the device shows in manage devices but this one doesn't.