topic Re: Sky sports cricket scores in Sky Go

Sky sports cricket scores

TerryGee — Mon, 27 May 2024 13:07:18 GMT

For the last 3/4 days the cricket scores have been erratic. Not updating and even showing scores for the wrong day. Occasionally showing the score for a different match to that selected.

I have deleted the app and re-installed twice to no effect.
Any help appreciated.

Re: Sky sports cricket scores

caesarome — Mon, 27 May 2024 15:21:35 GMT

You can let the apps team know via this email address if you want - apps@sky.uk

Let them know what device you are using and what operating system it is running.

Re: Sky sports cricket scores

TerryGee — Mon, 27 May 2024 16:04:45 GMT

I've been emailing that address and getting ridiculous responses apologising for poor service. I've not been critical at all - I just want someone to tell me what to do to resolve the problem.

Re: Sky sports cricket scores

TimmyBGood — Tue, 28 May 2024 07:09:04 GMT

@TerryGee wrote:

I just want someone to tell me what to do to resolve the problem.

If the problem is at the server end then there's nothing a user can do to resolve it.

Re: Sky sports cricket scores

BH4 — Tue, 28 May 2024 14:44:24 GMT

I'm having the same problem on iPhone and iPad. Can't get any cricket scores.

Re: Sky sports cricket scores

TerryGee — Wed, 29 May 2024 11:15:24 GMT

Sky have now informed me this is a know problem they arevworking on. As well as still sending me a link to a help page doesnt even recognise the problem

Re: Sky sports cricket scores

caesarome — Wed, 29 May 2024 12:26:35 GMT

You could use the ECB app in the meantime or the BBC website for score updates.