topic Sky go no longer works since I’ve now only got just the Sky Q box. in Sky Go

Sky go no longer works since I’ve now only got just the Sky Q box.

Jamiepm1 — Sun, 26 May 2024 19:44:56 GMT

Hi folks,

as per the title.

im on holiday next week and thought I'd download some stuff to my tablet, but it says I need a multi room subscription to download stuff.

i got rid of the smaller box as I just never used it, but seems odd that I can't download to my tablet content from Sky Q.

is this a glitch or is this the case?

Thanks Jamie

caesarome — Sun, 26 May 2024 20:43:04 GMT

You only need multiscreen if you want to download from the Sky Q box.

To download content to watch while you are away you need Sky Go Extra on your account so have you got this on it ?

Jamiepm1 — Sun, 26 May 2024 21:40:25 GMT

Hi,

on reading the blurb in my Sky package, it says sky go extra is linked to the multi room subscription.

so unfortunately it appears I can't use it

thanks Jamie

caesarome — Mon, 27 May 2024 05:07:42 GMT

That is correct @Jamiepm1 as you get it free by having multiscreen. The only way to get it added now is to pay the £5 monthly charge.