topic Sky go not working in Sky Go

Sky go not working

eurotraveller — Fri, 10 May 2024 19:31:55 GMT

Sky go app on computer. Worked fine last weekend at caravan no internet. Worked fine at work on Internet. Back to caravan, freeze on checking for updates. So switched on mobile Internet. It opened. Switched off Internet. Went to play programme I had downloaded yesterday. EXPIRED? Anyone else had this?

Re: Sky go not working

eurotraveller — Fri, 10 May 2024 19:40:06 GMT

Also has code PFE 9010

Re: Sky go not working

WedgeLeeds — Sat, 11 May 2024 07:50:19 GMT

Lots of us have this problem. There's no support it seems.

Re: Sky go not working

DiamondGeeza — Tue, 18 Jun 2024 11:52:12 GMT

Yes - I had exactly the same problem with pre-downloaded in the UK programmes to watch [1] on board a holiday flight - so obvs. off line as well as [2] in my holiday hotel [offline again].

Bordering on 'mis-selling' of product, Sky saying that we have this wonderful offline capability bundled with the monthly fee, and then clients finding that it's no longer fit for purpose.