Sky Go error - CONNECTING YOUR APPLICATION read ECONNRESET

LouCS — Thu, 09 May 2024 11:25:18 GMT

I'm not able to access Sky Go. I've installed the app but get 2 error messages:

CONNECTING YOUR APPLICATION We are having problems connecting the application. Please make sure taht you are connected to the internet and try again
CONNECTING YOUR APPLICATION read ECONNRESET

I've uninstalled, deleted cookies + cache, restarted and reinstalled numerous times in the last few days and still get the same problem. I don't believe this is a firewall issue. I'm using a Windows 11. App works fine on iPhone and a Windows tablet I have.

Can you please assist?

Re: Sky Go error - CONNECTING YOUR APPLICATION read ECONNRESET

robert2003b — Wed, 22 May 2024 05:21:39 GMT

First, ensure that your network connection is stable and functioning properly. Sometimes, network issues can cause the “ECONNRESET” error. Many users have pointed towards the “CiscoVideoGuard” service as the culprit for Sky Go issues. This service is a digital encryption (DRM) component bundled with Sky’s streamer app to prevent piracy.

CoveredCA

topic Sky Go error - CONNECTING YOUR APPLICATION read ECONNRESET in Sky Go

Sky Go error - CONNECTING YOUR APPLICATION read ECONNRESET

Re: Sky Go error - CONNECTING YOUR APPLICATION read ECONNRESET