topic Cannot access my downloads on skygo in Sky Go https://helpforum.sky.com/t5/Sky-Go/Cannot-access-my-downloads-on-skygo/m-p/4636589#M134641 <P><SPAN>I download a basketball game (downloaded from recordings on skybox) and 3 films onto my iPad Pro to watch while travelling/on holiday - when I tried to watch any of the items I download on my flight I get the following message;</SPAN></P><P><SPAN>‘<STRONG>sorry something went wrong’ there is a problem connecting with the sky go app. Please try again later)</STRONG></SPAN></P><P>&nbsp;</P><P><STRONG>despite doing. a hard close of the app and IPad the issue presits and I am still unable to watch any of the content download. Even since arriving at holiday location and having a wifi connect the error msg is still accruing.</STRONG></P><P>&nbsp;</P><P><SPAN><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1525.png" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99850i0CE3F77D7B9103F9/image-size/large?v=v2&amp;px=999" role="button" title="IMG_1525.png" alt="IMG_1525.png" /></span></STRONG></SPAN></P> Tue, 07 May 2024 01:33:34 GMT Peterb4 2024-05-07T01:33:34Z Cannot access my downloads on skygo https://helpforum.sky.com/t5/Sky-Go/Cannot-access-my-downloads-on-skygo/m-p/4636589#M134641 <P><SPAN>I download a basketball game (downloaded from recordings on skybox) and 3 films onto my iPad Pro to watch while travelling/on holiday - when I tried to watch any of the items I download on my flight I get the following message;</SPAN></P><P><SPAN>‘<STRONG>sorry something went wrong’ there is a problem connecting with the sky go app. Please try again later)</STRONG></SPAN></P><P>&nbsp;</P><P><STRONG>despite doing. a hard close of the app and IPad the issue presits and I am still unable to watch any of the content download. Even since arriving at holiday location and having a wifi connect the error msg is still accruing.</STRONG></P><P>&nbsp;</P><P><SPAN><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1525.png" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99850i0CE3F77D7B9103F9/image-size/large?v=v2&amp;px=999" role="button" title="IMG_1525.png" alt="IMG_1525.png" /></span></STRONG></SPAN></P> Tue, 07 May 2024 01:33:34 GMT https://helpforum.sky.com/t5/Sky-Go/Cannot-access-my-downloads-on-skygo/m-p/4636589#M134641 Peterb4 2024-05-07T01:33:34Z