https://helpforum.sky.com/t5/Sky-Go/Since-upgrading-to-fibre-my-SkyGo-app-does-not-work-on-any-devices-when-on-WIFI/m-p/4634343#M134590 <P>Since upgrading our standard Vodafone broadband to fibre&nbsp; SkyGo has stopped working on all devices. I have spoken to Vodafone and they cannot see a problem their end. The only thing they think might be an issue is the firewall but no suggestion how to fix asked to contact Sky (like that is easy!) The error message is 17c.1 streaming error check connection. Works fine on mobile data. Any help in how to fix this would be much appreciated it is across of board of Apple and Android items in the house</P> Fri, 03 May 2024 08:30:13 GMT Jquinton 2024-05-03T08:30:13Z https://helpforum.sky.com/t5/Sky-Go/Since-upgrading-to-fibre-my-SkyGo-app-does-not-work-on-any-devices-when-on-WIFI/m-p/4634343#M134590 <P>Since upgrading our standard Vodafone broadband to fibre&nbsp; SkyGo has stopped working on all devices. I have spoken to Vodafone and they cannot see a problem their end. The only thing they think might be an issue is the firewall but no suggestion how to fix asked to contact Sky (like that is easy!) The error message is 17c.1 streaming error check connection. Works fine on mobile data. Any help in how to fix this would be much appreciated it is across of board of Apple and Android items in the house</P> Fri, 03 May 2024 08:30:13 GMT https://helpforum.sky.com/t5/Sky-Go/Since-upgrading-to-fibre-my-SkyGo-app-does-not-work-on-any-devices-when-on-WIFI/m-p/4634343#M134590 Jquinton 2024-05-03T08:30:13Z https://helpforum.sky.com/t5/Sky-Go/Since-upgrading-to-fibre-my-SkyGo-app-does-not-work-on-any-devices-when-on-WIFI/m-p/4634382#M134591 <P>On your apple device try switching off private relay in icloud settings AND private address on the specific wifi network that you are connected to.</P> Fri, 03 May 2024 09:20:22 GMT https://helpforum.sky.com/t5/Sky-Go/Since-upgrading-to-fibre-my-SkyGo-app-does-not-work-on-any-devices-when-on-WIFI/m-p/4634382#M134591 caesarome 2024-05-03T09:20:22Z